Posh Rewards FAQs

No, rewards points can only be redeemed on the rewards portal and have no relation to the Ticket Priority Scheme which runs separately.

Posh Rewards is our loyalty programme that allows members to earn loyalty points through their engagement with the Club and spending with affiliate retailers. Loyalty points can be earned as easily as attending a match or completing games on the portal. Members can spend the loyalty points they’ve accrued on money can’t buy experiences. (THIS IS NOT TICKETING PRIORITY POINTS)

All Season Ticket Holders, foreverposh and Junior Posh Members are automatically enrolled; however, you must register within the Posh Rewards portal in our app or on our website. If you are not a season ticket holder or member, you can also sign-up for a free digital membership and enrol into Posh Rewards.

There is no cost to join Posh Rewards!

A device with internet access is required to access the portal, redeem points and complete activities.

Loyalty points can be earned by completing rewardable activities on the portal, engaging with the Club. You can find an extensive list of rewardable activities under Earn Points on the Posh Rewards portal. You can spend the points you have accrued on the portal marketplace, prize draws and auctions.

No, loyalty points cannot be purchased.

You have until the 31st May each year to spend your points, after which they will expire each season. Points cannot be transferred to the following season or to other members.

Email rewards@theposh.com outlining how many points you believe are missing from your account, the activity that rewarded the points and any other relevant information. Please note, points accrued from spending with affiliate partners can take up to 30 days to appear on your Posh Rewards account.

Please allow up to 24 hours for points awarded from portal games to show on your account, you can check Rewards History on the portal to ensure the rewarded activity has been logged. Points rewarded via spending with affiliate partners can take up to 30 days to appear on your account. If after the specified times referenced you are still missing points, please email rewards@theposh.com outlining how many points you believe are missing from your account, the activity that rewarded the points and any other relevant information.

Points can be redeemed on the marketplace, prize draw and auction via the portal. Prize draws and auctions will host exclusive, money can’t buy experiences which you can bid on. The marketplace will feature an array of Posh merchandise, prizes and retro items.

You can bid however many points you have available in your account; points are only deducted from the auction winner.

Each individual reward description specifies whether the item will be posted to you and how long to wait before contacting us if you haven’t received it, or if you will be contacted to arrange collection. If the reward is not collected after 60 days, the reward will be revoked.

Peterborough United Football Club will not be liable for lost or stolen Rewards. Once the posted reward leaves the stadium it is outside of our responsibility. If the reward gets lost in the post, it is at the club’s discretion whether it is replaced and if it will cost additional loyalty points to replace, depending on the reward and stock availability.

No, you can simply re-download our official Posh app and login to the rewards portal.

Please contact us via rewards@theposh.com